Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns.
Because each Read-Aloud Bookshelf is handmade to order, we don't ask you to ship anything back. If something isn't right, we'll make it right.
If your item arrives damaged, defective, or isn't what you ordered:
Contact us within 30 days of delivery with your order number and a photo of the issue. We'll send you a replacement or refund your purchase in full — your choice, no return shipping required.
If you're simply not happy with your piece:
Reach out and tell us what's wrong. We want you to love what you received, and we'll work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All of our products are manufactured locally and made in the USA.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.